A little care before send

A simpler way to stay with the right client.

Wrong Client beta helps you choose saved contacts and projects and spot configured other-client names or attachment filenames in desktop Gmail. Outlook uses a separate add-in.

Beta software cannot catch every mistake. Always check To, Cc, Bcc and attachments yourself. Do not rely on it as enforced data-loss prevention.

Start with Solo

1. Open Wrong Client settings and add a client, their email addresses and distinctive checking terms.
2. Add a project and choose its contacts. Use New here? Take a quick tour to see the short animated examples.
3. In Gmail, open a draft and use the arrow beside Send to choose a client, project and saved contact.
4. If a warning appears, choose Review email and correct the recipient or content before sending.

Try fictional examples without sending them. For a real send test, use only an address you control and harmless content.

Share with a team

1. Open Account, sign in with Google and create a workspace.
2. Choose Share Solo clients, review what will be shared and publish.
3. Choose Use team directory. Under Manage members, invite each employee using their exact Google sign-in email.
4. Employees sign in, accept the invitation in Account and select Use team directory. They use shared details read-only.

Invitations appear inside Wrong Client; this beta does not send invitation emails. Owners save shared edits as a draft, then review and publish them in Account. Project notes and follow-up reminders stay personal. Google sign-in is available to Google accounts; access to an existing Team workspace requires its owner’s invitation. Solo needs no login.

Something is not working?

• Controls missing: refresh Gmail after updating the extension. The beta supports English desktop Gmail; mobile, offline, translated layouts and scheduled sending are unsupported.
• Team list out of date: open Account and choose Refresh team. Open settings or the Outlook sidebar at least once every 24 hours to renew a saved Team copy.
• Protection unavailable: a failed check is not an all-clear. Review the email manually. Overrides can allow unprotected sending.
• Outlook directory too large: Outlook currently limits all saved settings to 28 KB. Use a smaller directory; a failed save should leave the previous setup intact.
• Moving to the Store version: export your setup before removing a development install. The Store version may have a different identity and separate storage. Import deliberately; nothing migrates automatically.

Contact us

Email support

Tell us your browser/extension version, Gmail or Outlook, what you clicked, and what happened. Redact private addresses and message text from screenshots. Never send passwords, login codes, session tokens, client secrets or full client exports.

For account/workspace deletion or privacy requests, email from the account concerned. See the privacy policy for what is stored and how deletion works.

Beta availability

Solo and Team are available for testing. Payments and subscriptions are not enabled. New Outlook for Windows and a two-person live sharing pilot remain acceptance checks before a wider launch.